How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved.
What items are returnable?
Holiday Returns. Items purchased after November 8th, 2024 are eligble for a return until January 31st, 2025.
All eligble returns must meet the below conditions:
- They must be in original condition and unused.
- Must have tags attached
Clearance sale items, free gifts or promotional items are not returnable!
Are there any charges for return?
- Po Campo does not offer free returns. All return shipping charges are covered by the customer.
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
